Contact Us
Get in touch with the Chat LLM team
We're here to help! Whether you have a technical question, need help with your subscription, or want to explore partnership opportunities, our team is ready to assist you.
How Can We Help?
Technical Support
Issues with models, chat functionality, features, or bugs
Billing & Subscriptions
Questions about payments, plans, refunds, or account upgrades
Feature Requests
Suggestions for new models, tools, or platform improvements
API Access
Enterprise API integration, custom limits, or technical documentation
Frequently Asked Questions
How do I reset my password?
Click 'Forgot Password' on the login page. You'll receive an email with reset instructions within a few minutes.
Can I use Chat LLM without creating an account?
Yes! Our free tier allows you to start chatting immediately without registration. Simply visit the chat page and begin your conversation.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express) and process payments securely through Stripe.
How do I cancel my subscription?
Go to your Profile page, click on Billing, and you'll find the option to cancel your subscription. You'll retain access until the end of your billing period.
Which AI models are available?
We offer 200+ models including GPT, Claude, Gemini, Llama, Mistral, DeepSeek, and many more. Premium subscribers get access to the latest models like GPT-5 and Claude 4.
Helpful Resources
Response Time
We typically respond to emails within 2-12 hours. For urgent issues, please reach out via Discord for faster assistance from our community.
Business Inquiries
For partnership opportunities, API access, or enterprise solutions, please contact us at contact@chats-llm.com.